If for any reason you’re not satisfied with your purchase, we’re here to help. Please see below for information on our return and refund policies.
We accept returns that are unopened, in resalable condition, and in the original packaging. Product may be returned up to 30 days from the day your order(s) is processed.
Once a product is received, we will inspect the item(s) and notify you about the status of your refund and/or credit within 7 business days. We will initiate a refund in the form of a credit* on your account for future use or a refund to the original method of payment. *Returns that are less than a case will be issued a credit on the account.
The cost to return the item(s) is not the responsibility of 2XL Corporation. Returns are subject to a 15% restocking fee. Please advise in advance so that a return authorization (RA) number may be issued. This will alert our warehouse to expect the return of your item(s).
If you have any questions on how to return your item(s) to us, contact us at firstname.lastname@example.org or via phone at 708-435-4000.